With thanks to Jenny Hiseler, who put this together! We are reposting from a document she produced in March 2021.
Accessibility and Disability
IFL vs. PFL: my preference by Zipporah Arielle, 30 August 2019. A blog post which explains identity-first (IFL) and person-first language (PFL).
The Difference Between D/deaf, Hard of Hearing and Hearing-Impaired by ConnectHear, 18 August 2020. An explanation of various terms and links to additional resources.
New Data on Disability in Canada, 2017 from Statistics Canada, 28 November 2018. An infographic about disability types and prevalence in Canada. Note: this page has been archived but it is the most up-to-date Stats Canada information on disability.
Captions
The Ultimate Guide to Closed Captioning by 3Play Media, 2021. An approachable overview of closed captions: what they are, their importance, and what makes good or bad captions. Note: this resource is written by a vendor of captioning services but is not intended as an endorsement.
Which is the Best Automatic Captioning Tool for Video Calls? by Meryl Evans, 22 April 2020. Evans is a Deaf digital marketing professional. This blog post points out things which make automatic captions good or bad. It does a summary and comparison of several tools.
Getting Started with Closed Captioning from Zoom, 2021. Step-by-step instructions on setting up automatic captions (“live transcription”), manual closed captioning, or closed captions by a third-party service. Includes a video.
Add Your Own Closed Captions, YouTube Help Centre, 2021. This is one way of cleaning up inaccurate captions or adding captions to a recording that didn’t have them.
Interpreters
The Benefits of Deaf Interpreters, by ASLized! An ASL video with English captions which explains how including Deaf interpreters provides better communication than only having ASL interpreters, with examples. 2 minutes 16 seconds long.
Signed Language vs Sign Language, Deaf Culture Centre, 23 June 2014. A short explanation about why the terms are different, and when to use each.
ASL Interpreters, Ryerson University Digital Media Projects Toolbox: Zoom. This section is part of a much larger “Accessibility in Zoom” resource. Some information is specific to Ryerson but most of it is generally helpful.
Plain Language and Clarity
What is Plain Language? and some useful checklists and handouts by the United States Government Plain Language Action and Information Network (PLAIN). These resources are directed at federal employees but give good general advice on making communications easier to read and understand.
The Hemingway Editor. This desktop tool will help you write in plain language. Delete the content in the centre of the page and either start composing or paste something in. It will provide a reading level and highlight problem areas, which you can change.
Social Media
‘Loudly Crying Face’: Your cute emojis are spoiling social media for blind users. CBC Radio, Spark, 19 January 2018. Sassy Outwater describes what happens when you use too many emojis, in the wrong place. 5 minutes 40 seconds.
Inclusive Design for Social Media: Tips for Creating Accessible Channels, on the Hootsuite blog, 15 October 2020. This overview for content creators outlines 10 key activities.
How to Make Images Accessible for People – Twitter help.
How do I edit the alternative text for a photo on Facebook? – Facebook help.
How do I edit the alternative text for a photo on Instagram? – Instagram help.
Hosting Accessible Online Events
Which Video Conferencing Tools Are Most Accessible? By Claudio Luis Vera for Smashing Magazine, 15 June 2020. This article is written for a UX and front-end developer magazine but is approachable and covers things like Google Meets, Skype and Webex.
Accessibility Frequently Asked Questions by Zoom. A list of questions linking out to “how to” on a variety of subjects including screen sharing, captions, and interpreters.
Zoom fatigue is real. An article by Vignesh Ramachandran for Stanford News, 23 February 2021. Their researchers found four main causes and recommend some fixes.
Presentations and Meetings
10 Habits to Create Accessible Content, Clint Covington on the Microsoft Accessibility Blog, 16 October 2020. This blog post gives general advice for several types of communications. The entire blog is worth checking out.
How To Make Your Presentations Accessible to All, a resource from the W3C Web Accessibility Initiative (WAI). This whole site is a little dry but very informative and accurate. The W3C is the organization which sets (defines, writes) the international standard for web accessibility: WCAG, or the Web Content Accessibility Guidelines.
Make your PowerPoint presentations accessible to people with disabilities, on the Microsoft Support page. Start here to learn about PowerPoint accessibility techniques and the Accessibility Checker. Dig deeper and there is much more to explore on Office products and Teams.
Other Resources
Clear Print Guidelines by the CNIB. This is a non-technical overview to help you get started in creating more readable documents for people not using screen-reader technology.
Access Forward. Free self-directed training to help your organization meet the requirements of the Accessibility for Ontarians with Disabilities Act.
“Mismatch: How Inclusion Shapes Design” by Kat Holmes. An interesting read on accessibility, inclusion, and design (but not about online programming). This link directs you to the Centre for Equitable Library Access, another great resource.
Some sample accessibility statements: Toronto Comic Arts Festival and Theatre Passe Muraille.
For if you’re more technical
Accessibility Fundamentals Overview, from the W3C Web Accessibility Initiative (WAI). Useful for those responsible for creating web sites and web content.
WAVE Web Accessibility Evaluation Tool. This Chrome and Firefox extension helps identify barriers on a website, however it doesn’t replace a real audit or testing with users. There are other automated tools out there as well, such as this one for checking many pages at once.
Colour Contrast Analyser (CCA) by TPGi. This popular tool allows you to enter colour values or use an eyedrop tool to figure out if the colours you’re working with have enough contrast to be readable and to meet legislated requirements.
Color Accessibility: Tools and resources to help you design inclusive products, by Stéphanie Walter. Lots of information and links to tools (like the TPGi CCA, above) for designers and content creators of all types.
Why Accessibility Overlay Solutions Fail to Protect or Serve, Accessibility Works, updated 19 March 2021. A familiar widget is UserWay. A notorious overlay is accessiBe. You can also check out the Overlay Fact Sheet.